Never take for granted what you think you know, or hear. By listening you show your clients that you really care about them and are there to help with the issues that are impacting their lives. Let them share their “story” to get to the heart of the matter and realize that disabilities are not all the same. Each person, including a person with a special need, is an individual and wants to know what will happen in the future. We also provide an update on the current status of the ABLE Act